Taxi drivers and passengers can now enjoy a safer journey, thanks to the Service NSW app’s QR code check-in going live across the taxi industry.
Minister for Customer Service Victor Dominello said the rollout of the technology among Premier, Legion, GM Cabs and some regional operators is a big win for the community and follows a successful trial.
“I commend the taxi industry for its leadership and putting the safety of drivers and passengers first. It’s so important drivers download the Service NSW QR code and encourage passengers to check-in with the app,” Mr Dominello said.
“Just like checking into a café or restaurant, passengers simply scan the taxi’s unique QR code using the camera on their phone and follow the prompts. It's free, easy to use, paperless and secure.
“During a pandemic we can’t drop the ball. Taxis work at the coal face and have a critical role to play in protecting community safety.
“This is a great example of being Covid smart as well as Covid safe. The check-in through the Service NSW app is powerful technology and any industry that is serious about safety should be using it.”
The check-in service automatically captures the date, time and location of the check-in, and securely stores them for 28 days for the sole purpose of contract tracing in the event of an outbreak.
Service NSW’s check-in service has been an overwhelming success, with about 13,500 businesses already downloading the QR code, and more than one million check-ins so far, with 94 per cent giving it the thumbs up.
Taxis, hire cars and ride share services in NSW can currently register as COVID Safe on nsw.gov.au to provide reassurance to customers they’re minimising the risk of transmission.