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Liberals call out Labor’s service NSW cuts

27 August 2025
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James Griffin
Shadow Minister for Energy, Climate and Environment
Shadow Minister for Customer Service and Digital Government

Serena Copley
Liberal for Kiama

The NSW Liberals have called out Labor’s cuts to Service NSW, warning that Labor should not be rewarded for eroding frontline support, delaying customer service, and stripping back programs relied on by families, seniors, and small businesses.
 
Shadow Minister for Customer Service and Digital Economy James Griffin said Labor had cut more than $100 million from Service NSW, with the effects of those cuts felt right across the state.
 
“Service NSW was created to make life easier for people, businesses and communities, and under the Liberals it became a model recognised nationwide. The Kiama Service NSW Centre itself was the first to be delivered by the former Liberal Government. Now, NSW Labor is dismantling that legacy,” Mr Griffin said.
 
“Labor has cut funding to service delivery, disaster preparation and recovery, and the business bureau. Labor is pulling resources from the areas people rely on most. Instead of making life easier, Labor is making it harder for families and small businesses to get support.”
 
Liberal for Kiama Serena Copley said Labor’s cuts were a direct hit to families and businesses already under cost-of-living pressure.
 
“Families are missing out on cost-of-living support, and support for small businesses has been cut at exactly the wrong time,” Ms Copley said.
 
“Only the Liberals are committed to restoring cost-of-living support programs that make a difference, including Active Kids vouchers to back local families, and Business Connect to provide practical advice and assistance to small businesses.”
 
“We delivered the first Service NSW Centre in Kiama. We will always fight for frontline services and practical support for this community, unlike Labor, who are walking away from them.”

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